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Expected dividend yield Share-based Compensation Arrangement by Share-based Payment Award, Fair Value Assumptions, Expected Dividend Rate Debt discount Debt Instrument, Unamortized Discount (Premium) and Debt Issuance Costs, Net Debt Instrument, Name [Domain] Debt Instrument, Name [Domain] Purchases of available-for-sale securities Payments to Acquire Available-for-sale Securities Lease liabilities Increase (Decrease) In Operating Lease, Liability Increase (Decrease) In Operating Lease, Liability Unrecognized compensation cost, adjusted for estimated forfeitures Share-based Payment Arrangement, Nonvested Award, Cost [Table Text Block] Basis of Presentation Basis of Accounting, Policy [Policy Text Block] Total cost of revenue Cost of Goods and Services Sold Capitalized contract cost, amortization period Capitalized Contract Cost, Amortization Period Foreign government bonds Debt Security, Government, Non-US [Member] Stock-based compensation APIC, Share-based Payment Arrangement, Increase for Cost Recognition Revenue: Revenues [Abstract] TOTAL ASSETS Assets Future Amortization Expense Schedule of Finite-Lived Intangible Assets, Future Amortization Expense [Table Text Block] Cash and Cash Equivalents [Axis] Cash and Cash Equivalents [Axis] Net income (loss) Net income (loss) Net loss Net Income (Loss), Including Portion Attributable to Noncontrolling Interest On or after October 15, 2024 Debt Instrument, Redemption, Period Two [Member] Other EMEA Other EMEA [Member] Other EMEA [Member] Remaining performance obligation, amount Revenue, Remaining Performance Obligation, Amount Strike price (in usd per share) Derivative, Price Risk Option Strike Price Debt Instrument, Redemption, Period [Domain] Debt Instrument, Redemption, Period [Domain] Document Fiscal Period Focus Document Fiscal Period Focus Document Type Document Type Other Current Liabilities Other Current Liabilities [Table Text Block] Capitalized software development costs Payments to Develop Software Entity Address, Postal Zip Code Entity Address, Postal Zip Code Entity Tax Identification Number Entity Tax Identification Number Convertible Senior Notes Debt, Policy [Policy Text Block] Segment Reporting, Asset Reconciling Item [Line Items] Segment Reporting, Asset Reconciling Item [Line Items] Income Statement [Abstract] Income Statement [Abstract] Long-term investments: Available-for-sale Securities, Noncurrent Total other comprehensive income (loss) Other Comprehensive Income (Loss), Net of Tax Leases Lessee, Operating Leases [Text Block] The Company and Summary of Significant Accounting Policies and Estimates Organization, Consolidation, Basis of Presentation, Business Description and Accounting Policies [Text Block] Senior Notes Senior Notes [Member] Effective income tax rate, continuing operations Effective Income Tax Rate Reconciliation, Percent Cash paid for income taxes, net of tax refunds Income Taxes Paid, Net Derivative, cap price (in usd per share) Derivative, Cap Price Amortization expense Amortization of Intangible Assets Goodwill [Roll Forward] Goodwill [Roll Forward] Entity Interactive Data Current Entity Interactive Data Current Number of operating segments Number of Operating Segments Weighted average effect of dilutive stock options Incremental Common Shares Attributable to Dilutive Effect of Share-based Payment Arrangements Use of Estimates Use of Estimates, Policy [Policy Text Block] Benefit from income taxes Benefit from income taxes Income Tax Expense (Benefit) Fair Value Hierarchy and NAV [Axis] Fair Value Hierarchy and NAV [Axis] Revenue, performance obligations, timing Revenue, Performance Obligation, Description of Timing Bonus Accrued Bonuses, Current Total current assets Assets, Current Future Operating Lease Payments Lessee, Operating Lease, Liability, Maturity [Table Text Block] Services Services Gross Profit Services gross profit. Deferred revenue, net Contract with Customer, Liability, Noncurrent Average expected volatility of the peer companies in the S&P Index Share-based Compensation Arrangement by Share-based Payment Award, Fair Value Assumptions, Expected Volatility Rate of Peer Companies in Index Share-based Compensation Arrangement by Share-based Payment Award, Fair Value Assumptions, Expected Volatility Rate of Peer Companies in Index NET INCREASE (DECREASE) IN CASH AND CASH EQUIVALENTS Cash, Cash Equivalents, Restricted Cash and Restricted Cash Equivalents, Period Increase (Decrease), Including Exchange Rate Effect 2023 Finite-Lived Intangible Assets, Amortization Expense, Year Four Numerator: Net Income (Loss) Available to Common Stockholders, Diluted [Abstract] Total current liabilities Liabilities, Current General and administrative General and Administrative Expense Property, Plant and Equipment, Type [Domain] Property, Plant and Equipment, Type [Domain] Expected to vest as of October 31, 2019 (in dollars per share) Share-based Compensation Arrangement by Share-based Payment Award, Equity Instruments Other than Options, Expected to Vest, Weighted Average Grant Date Fair Value Share-based Compensation Arrangement by Share-based Payment Award, Equity Instruments Other than Options, Expected to Vest, Weighted Average Grant Date Fair Value Balance Sheet Related Disclosures [Abstract] Balance Sheet Related Disclosures [Abstract] Total APAC APAC APAC [Member] APAC [Member] Aggregate principal amount Principal Debt Instrument, Face Amount Local Phone Number Local Phone Number Short-term investments Short-term Investments Unrecognized tax benefits that would impact tax rate Unrecognized Tax Benefits that Would Impact Effective Tax Rate Restricted Stock Units (RSUs) Stock Awards Restricted Stock Units (RSUs) [Member] Liabilities and Equity, Total Liabilities and Equity Accounts receivable, net of allowances of $1,319 and $1,441, respectively Accounts Receivable, after Allowance for Credit Loss, Current Entity Common Stock, Shares Outstanding Entity Common Stock, Shares Outstanding Class of Stock [Line Items] Class of Stock [Line Items] Finite-Lived Intangible Assets by Major Class [Axis] Finite-Lived Intangible Assets by Major Class [Axis] Share-based Compensation Arrangement by Share-based Payment Award [Line Items] Share-based Compensation Arrangement by Share-based Payment Award [Line Items] Equity Components [Axis] Equity Components [Axis] Granted (in shares) Share-based Compensation Arrangement by Share-based Payment Award, Equity Instruments Other than Options, Grants in Period Proceeds from issuance of convertible senior notes, net of issuance costs Proceeds from Convertible Debt Canceled (in dollars per share) Share-based Compensation Arrangement by Share-based Payment Award, Equity Instruments Other than Options, Forfeitures, Weighted Average Grant Date Fair Value Issuance of common stock upon vesting of Restricted Stock Units (“RSUs”) Stock Issued During Period, Value, Restricted Stock Award, Gross Commission Accrued Sales Commission, Current Award Type [Axis] Award Type [Axis] Intangible assets, net Intangible Assets, Net (Excluding Goodwill) Percentage of Statutory federal income tax rate Effective Income Tax Rate Reconciliation, at Federal Statutory Income Tax Rate, Percent Diluted (in shares) Diluted (in shares) Weighted Average Number of Shares Outstanding, Diluted Accounts receivable Accounts Receivable, before Allowance for Credit Loss Shares issued (in shares) Common Stock, Shares, Issued Operating lease assets Operating Lease, Right-of-Use Asset Number of Stock Awards Outstanding Share-based Compensation Arrangement by Share-based Payment Award, Equity Instruments Other than Options, Nonvested, Number of Shares [Roll Forward] Balance at beginning of period (in dollars per share) Balance at end of period (in dollars per share) Share-based Compensation Arrangement by Share-based Payment Award, Options, Outstanding, Weighted Average Exercise Price Total Amortization of Debt Issuance Costs and Discounts And Debt Interest Expense Amortization of Debt Issuance Costs and Discounts And Debt Interest Expense Short-term investments: Available-for-sale Securities, Current License and subscription License Gross Profit License gross profit. Net impact of deferred stock-based compensation Share-based Payment Arrangement, Amount Capitalized Variable lease cost Variable Lease, Cost Accumulated Amortization Finite-Lived Intangible Assets, Accumulated Amortization Supplemental Cash And Non-Cash Information Supplemental Cash And Non-Cash Information, Lessee [Table Text Block] Supplemental Cash And Non-Cash Information, Lessee Write-offs, net Accounts Receivable, Allowance for Credit Loss, Writeoff Lease expense Operating Lease, Expense Entity Small Business Entity Small Business Entity File Number Entity File Number Leases Lessee, Leases [Policy Text Block] Lease liabilities Current portion of lease liabilities Operating Lease, Liability, Current Commitments and Contingencies Commitments and Contingencies Disclosure [Text Block] Beginning balance (in shares) Ending balance (in shares) Shares, Outstanding Sublease income Sublease Income 2022 Finite-Lived Intangible Assets, Amortization Expense, Year Three Other current liabilities Accrued Liabilities, Current On or after March 20, 2022 Debt Instrument, Redemption, Period One [Member] Strategic investment Strategic Investments, Noncurrent Strategic Investments, Noncurrent Stock-based compensation expense Share-based Payment Arrangement, Expensed and Capitalized, Amount [Table Text Block] Disaggregation of Revenue [Line Items] Disaggregation of Revenue [Line Items] Other liabilities Increase (Decrease) in Other Operating Liabilities Period of time based Vesting Period of time based Vesting Share-based Compensation Arrangement by Share-based Payment Award, Award Vesting Period Financial Instrument [Axis] Financial Instrument [Axis] Product and Service [Axis] Product and Service [Axis] Amortized Cost Available-for-sale Securities, Amortized Cost Basis U.S. Government agency securities US Government Agencies Debt Securities [Member] Schedule of Antidilutive Securities excluded from EPS Schedule of Antidilutive Securities Excluded from Computation of Earnings Per Share [Table Text Block] Deferred costs Deferred Costs, Noncurrent CURRENT LIABILITIES: Liabilities, Current [Abstract] Amortization of capitalized contract cost Capitalized Contract Cost, Amortization Share price (in dollars per share) Share Price Fair Value, Assets Measured on Recurring Basis Fair Value, Assets Measured on Recurring Basis [Table Text Block] Stockholders Equity and Stock Based Compensation (Additional Textual) [Abstract] Stockholders Equity and Stock Based Compensation (Additional Textual) [Abstract] Stockholders equity and stock based compensation. Issuance of common stock upon exercise of stock options (in shares) Exercised (in shares) Share-based Compensation Arrangement by Share-based Payment Award, Options, Exercises in Period LIABILITIES AND STOCKHOLDERS’ EQUITY Liabilities and Equity [Abstract] Common Stock Reserved for Issuance Common Stock Reserved For Issuance [Table Text Block] Common stock reserved for issuance. Balance at beginning of period (in dollars per share) Balance at end of period (in dollars per share) Share-based Compensation Arrangement by Share-based Payment Award, Equity Instruments Other than Options, Nonvested, Weighted Average Grant Date Fair Value Total revenue Revenue from Contract with Customer, Excluding Assessed Tax Money market funds Money Market Funds [Member] Income Taxes Income Tax Disclosure [Text Block] Segment Reporting [Abstract] Segment Reporting [Abstract] 2020 (remaining of fiscal year) Lessee, Operating Lease, Liability, Payments, Remainder of Fiscal Year Impairment of Long-Lived Assets, Intangible Assets, and Goodwill Impairment or Disposal of Long-Lived Assets, Including Intangible Assets, Policy [Policy Text Block] Statement of Cash Flows [Abstract] Statement of Cash Flows [Abstract] Shares used in computing earnings (loss) per share: Weighted average shares used in computing net income (loss) per share: Weighted Average Number of Shares Outstanding, Diluted [Abstract] Interest expense Contractual interest expense Interest Expense Class of Stock [Axis] Class of Stock [Axis] Weighted average remaining lease term (years) Operating Lease, Weighted Average Remaining Lease Term Advertising Costs Advertising Cost [Policy Text Block] Derivative Contract [Domain] Derivative Contract [Domain] Deferred revenue, net Contract with Customer, Liability, Current Earnings (loss) per share: Earnings Per Share [Abstract] Leases [Abstract] Customer contracts and related relationships Customer Relationships and Customer Contracts [Member] Customer Relationships and Customer Contracts [Member] Finite-Lived Intangible Assets, Major Class Name [Domain] Finite-Lived Intangible Assets, Major Class Name [Domain] Exercised (in dollars per share) Share-based Compensation Arrangements by Share-based Payment Award, Options, Exercises in Period, Weighted Average Exercise Price Minimum Minimum [Member] Percentage of Revenue Concentration Risk, Percentage Security Exchange Name Security Exchange Name Entity Incorporation, State or Country Code Entity Incorporation, State or Country Code Cancellation of common stock issued as part of Cyence acquisition (in shares) Stock Repurchased and Retired During Period, Shares Entity Address, Address Line One Entity Address, Address Line One Deferred Revenue Arrangement, by Type [Table] Deferred Revenue Arrangement, by Type [Table] Reclassification adjustment for realized gains (losses) included in net income (loss) Reclassification adjustment for realized gain on available-for-sale securities, included in net loss Other Comprehensive Income (Loss), Reclassification Adjustment from AOCI for Sale of Securities, Net of Tax CURRENT ASSETS: Assets, Current [Abstract] Disaggregation of Revenue Disaggregation of Revenue [Table Text Block] Operating lease cost Operating Lease, Cost Issuance of common stock upon exercise of stock options Stock Issued During Period, Value, Stock Options Exercised Finite-Lived Intangible Assets [Line Items] Finite-Lived Intangible Assets [Line Items] Statement of Comprehensive Income [Abstract] Statement of Comprehensive Income [Abstract] Perpetual license Perpetual License [Member] Perpetual License [Member] Other liabilities Other Liabilities, Noncurrent Proceeds from issuance of common stock upon exercise of stock options Proceeds from Stock Options Exercised Total gross profit Gross Profit Net Income (Loss) Per Share Earnings Per Share [Text Block] Class of Stock [Domain] Class of Stock [Domain] SUPPLEMENTAL DISCLOSURES OF CASH FLOW INFORMATION: Supplemental Cash Flow Elements [Abstract] Business Combinations Business Combinations Policy [Policy Text Block] Other current liabilities Other Liabilities, Current Asset Class [Domain] Asset Class [Domain] Contract with Customer, Asset and Liability Contract with Customer, Asset and Liability [Table Text Block] Maximum Maximum [Member] Interest income Interest Income, Nonoperating, Net Interest Income, Nonoperating, Net Title of 12(b) Security Title of 12(b) Security